About Us
We’re more than just quality treatment for substance use disorders.
We’re a total health community. At SSTAR, our mission is healing the
community, one person at a time. We will provide a personal level of
healthcare and addiction treatment that addresses the mental,
physical, and spiritual well-being of everyone we touch. SSTAR
is a Federally Qualified Health Center (FQHC) which affords our
employees eligibility to apply for one of our three Loan Repayment Programs.
The Rapid Access Coordinator performs clerical and
reception functions for the Rapid Access Department and coordinates
with other departments as required.
Shift: M-F 10am-6pm
Pay rate: $18-18.50/hour
Benefits
- 403B
- Dental insurance
- Disability insurance through Massachusetts PFML
- Employee discounts, cell phone, eyewear etc.
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Flexible Spending Account
- Opportunities to earn CEU's
- Voluntary Benefits including but not limited to, Disability, Life,
Critical Illness, Accident and Disability Insurances
Duties & Responsibilities
- Facilitates rapid access appointments.
- Initiates connection to identify clinician for appointment.
- Monitors wait times for clinician contact; provides input on
workflow timeliness to care.
- Answer telephone lines and check messages.
- Check-in and Check-out patients accurately and timely.
- Open Batch and Enter Transactions, Collect Co-pays.
- Check and Run Insurances and Change PCP.
- Verify Demographic Information at Check-in (Phone, Address, PCP).
- Understanding of alerts -how to read, enter, and remove.
- Knowledge of sliding Fee, waiver form, release of records, and
other forms.
- Adding Insurance Cards and Picture to Patient Chart.
- Responsible for informing and registering patients for patient portal.
- Obtain all appropriate signatures for patient forms.