About Us
We’re more than just quality treatment for substance use disorders.
We’re a total health community. At SSTAR, our mission is healing the
community, one person at a time. We will provide a personal level of
healthcare and addiction treatment that addresses the mental,
physical, and spiritual well-being of everyone we touch.
The Billing and Accounts Receivable
Supervisor oversees the daily operations of the billing and
accounts receivable team and guides the team in meeting department
goals, maintaining compliance, and ensuring high-quality customer
service. The Billing and Accounts Receivable Supervisor is also
responsible for managing the billing process with third-party payers
by submitting accurate claims, following up on outstanding invoices,
resolving billing discrepancies, and ensuring timely payment for
services rendered by adhering to relevant regulations and payer guidelines.
Schedule: Monday - Friday. 8:00am-4:00pm
Benefits
- 403B
- Dental insurance
- Disability insurance through Massachusetts PFML
- Employee discounts, cell phone, eyewear etc.
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Flexible Spending Account
- Opportunities to earn CEU's
- Voluntary Benefits including but not limited to, Disability, Life,
Critical Illness, Accident and Disability Insurances
Duties & Responsibilities
- The Billing and Accounts Receivable Supervisor is responsible for
preparing and electronically submitting accurate claims to insurance
companies, verifying patient demographics and insurance information.
- Identifying and correcting billing errors on claims before
submission to maximize reimbursement.
- Tracking claim statuses, following up on outstanding claims with
payers, and addressing claim rejections or denials.
- Maintaining patient account records, updating billing information,
and resolving billing inquiries.
- Staying updated on billing regulations and payer-specific
guidelines to ensure compliance.
- Reviewing and appealing denied claims based on medical necessity
and insurance policies.
- The Billing and Accounts Receivable Supervisor is responsible for
generating reports on billing metrics, identifying trends, and
communicating findings to relevant stakeholders.
- Distribute insurance payments in EMR.
- The Billing and Accounts Receivable Supervisor is responsible for
preparing write-offs periodically and submit them for review.
- Answers patient’s billing and insurance inquiries and complaints.
Supervisor Responsibilities
- Provide ongoing training for new team members and continual
education for existing staff on billing regulations and best practices.
- Conduct periodic team meetings to review changes in policies,
procedures, and billing practices.
- Act as a resource for the team, answering questions and providing
clarification on complex billing issues.
- Address escalated billing inquiries, complaints, and concerns from
patients and insurance providers.
- Stay updated on industry changes and regulatory updates to keep
the team informed and ensure continued compliance.
- Ensure proper workflow and resource allocation to meet deadlines
and achieve department goals.
- Conduct performance reviews, provide feedback, and foster
professional development opportunities for team members.