Front Office Specialist/ Referrals

  • Job Tracking ID: 512937-896119
  • Job Location: Fall River, MA
  • Job Level: Entry Level (less than 2 years)
  • Level of Education: Any
  • Job Type: Full-Time/Regular
  • Date Updated: May 01, 2025
  • Years of Experience: Any
  • Starting Date: ASAP



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Job Description:

We’re more than just quality treatment for substance use disorders. We’re a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs. 

The Front Office Specialist/ Referrals is responsible for processing patient insurance referrals, prior authorizations relating to patient care which includes knowledge of insurance companies. 

Benefits

  • 403B
  • Dental insurance
  • Disability insurance through Massachusetts PFML
  • Employee discounts, cell phone, eyewear etc.
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Flexible Spending Account
  • Opportunities to earn CEU's
  • Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances

Duties & Responsibilities

  • Arrange outside medical appointments ordered by our providers.
  • Referral Clerk will verify insurance and complete prior authorizations
  • Liaison between Health Center and outside specialty offices.
  • Answering phone calls in the Referral Department
  • Referral Clerk will document all referral actions taken in the medical records
  • Other duties as required.

 

Experience and Skills:

  • High school diploma required.
  • Previous office experience required.
  • Proficient with computer systems.
  • Team Player, Respectful of others.
  • Data Entry and strong organizational skills.
  • Good communication skills.
  • Pleasant phone manner.