About Us
We’re more than just quality treatment for substance use disorders.
We’re a total health community. At SSTAR, our mission is healing the
community, one person at a time. We will provide a personal level of
healthcare and addiction treatment that addresses the mental,
physical, and spiritual well-being of everyone we touch. SSTAR
is a Federally Qualified Health Center (FQHC) which affords our
employees eligibility to apply for one of our three Loan Repayment Programs.
The RN Case Manager is responsible for managing
high risk, chronic illness patients to promote effective education,
self-management support and timely healthcare delivery to achieve
optimal quality outcomes. The RN Case Manager acts as an advocate for
the individual’s healthcare needs, and coordinates care to minimize
the fragmentation of health care delivery systems.
Compensation
: $41.37 - $44.56/hour
Schedule: Monday - Friday 8am to 4pm
Benefits
- 403B
- Dental insurance
- Disability insurance through Massachusetts PFML
- Employee discounts, cell phone, eyewear etc.
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Flexible Spending Account
- Opportunities to earn CEU's
- Voluntary Benefits including but not limited to, Disability, Life,
Critical Illness, Accident and Disability Insurances
Duties & Responsibilities
- Work closely with health care team to establish Treatment and
Educational Plan for patients with asthma/COPD, nicotine dependence,
diabetes, hypertension, and other chronic diseases that is
documented and implemented in the medical record.
- Nursing visits and education sessions with patients reviewing
diagnosis, compliance of medical care and recommendations documented
and implemented in the medical record.
- Track appointments, referrals, tests, and labs as determined by
Standards of Care, for patients identified at high risk due to their illness.
- Work closely with navigators to refer patients to community
partners, complex case management, and other community resources as
needed or requested by providers.
- Track durable medical equipment requests and complete forms and
referral to supply companies to ensure patients receive needed
devices in a timely manner as well as educate patients how to use
these devices, as necessary.
- Work with the RN Case Management team to supervise emergency
department/hospital discharges to ensure follow ups with RN or
provider are scheduled and fulfilled appropriately based on medical need.
- Liaison between medical providers and patients - Refill
prescriptions per nursing standing order or task providers for
refills and other concerns as appropriate. Utilize patient portal
wherever possible and support patient usage.
- Maintain accurate patient records and patient confidentiality.
- Engage in professional development activities to keep abreast of
case management practices and patient engagement strategies.
- Attend TQM meetings and support and assist QI RNs as needed with
disease prevention and health promotion per quality measures.
- Perform spirometry testing with patients to determine pulmonary
function and make recommendations for medications and referrals as appropriate.
- Adheres to the work schedule. Obtains supervisor approval in
advance of schedule conflicts as well as late arrivals or early departures.
- Records all hours worked by the last day of the pay period.
- Responds appropriately to all Code Calls
- Follows the incident reporting policy and procedure in reporting
any unsafe/unusual safety issues.
- Treats patients, and colleagues with dignity and respect; honors
each persons right to privacy/ maintains very strict patient and
colleague confidentiality.
- Timely completes all trainings, certifications, re-credentialing
and licensing renewals requirements.
- Maintains current awareness of SSTAR’s communications by checking,
reviewing and responding to work emails at minimum on a weekly
basis. Asks for assistance when needing help or to fully understand
the email message.
- Other duties as required.