Scheduling Coordinator

  • Job Tracking ID: 512937-790138
  • Job Location: Fall River, MA
  • Job Level: Any
  • Level of Education: Any
  • Job Type: Full-Time/Regular
  • Date Updated: October 05, 2021
  • Years of Experience: Any
  • Starting Date: ASAP

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Job Description:

Schedules psychiatric and clinical appointments, coordinates services for outpatient psychiatric team. Maintains waitlist and daily provider caps for psychiatric providers.


  1. Maintain waitlist for psychiatric services from all SSTAR outpatient departments.
  2. Schedule provider and clinician appointments.
  3. Responsible for sustaining daily provider caps.
  4. Responsible for scheduling all fee-for-service clinician appointments.
  5. Good communication and written skills, as well as the ability to problem solve.
  6. Ability to communicate sensitively on the telephone and in person with patient population.
  7. Bi-lingual preferred (not required)
  8. Collaborate with internal and external providers/supports.
  9. Proficient in Microsoft Excel, Word, and Outlook.

Experience and Skills:


  1. High School Diploma (required)
  2. Proficient in Microsoft Excel, Word and Outlook.
  3. Strong communication and written skills with the ability to communicate sensitively on the telephone and in person.