Careers


Office Clerk

  • Job Tracking ID: 512937-801531
  • Job Location: Fall River, MA
  • Job Level: Any
  • Level of Education: Any
  • Job Type: Full-Time/Regular
  • Date Updated: January 27, 2022
  • Years of Experience: Any
  • Starting Date: ASAP



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Job Description:

We have a Office Clerk position available in our Health Center. The Front Office Clerk performs clerical and reception functions and assist other staff members as needed.

We offer a great benefit package including: Medical, Dental, Vision, Generous Personal/Vacation/Sick accrual system, Life Insurance, 403B Retirement Plan, Pet Insurance discount and AFLAC plans.

  1. Assist patients checking in by verifying patient information (address, telephone, and insurance)
  2. Ensure all insurance verification has been attached to patient chart.
  3. Verify that there are scanned copies of patient’s insurance cards and patient picture.
  4. If no insurance referred to Health Access for MassHealth coverage.
  5. Obtain all appropriate signatures for patient forms.
  6. Verify patient information is correct in EPM.
  7. Schedule, reschedule and cancel appointments as needed.
  8. Assist patients checking out.
  9. Collect co-pays, reconcile batch and post.
  10. Lock cash box and doors.
  11. Responsible for informing and registering patients for patient portal.
  12. Responds to requests for information.
  13. Responsible for delivering great customer service to patients.
  14. Other Front Office duties as needed.

 

 

Experience and Skills:

  1. Excellent word processing and communication skills
  2. Understanding of patient needs and willingness to help
  3. Strong organizational skills
  4. High degree of tact and discretion
  5. Ability to multitask and high pace environment
  6. Experience with scheduling typing and computer skills
  7. Ability to work well in a team

 

Job Benefits:

We offer a great benefit package including: Medical, Dental, Vision, Generous Personal/Vacation/Sick accrual system, Life Insurance, 403B Retirement Plan, Pet Insurance discount and AFLAC plans.