About Us
We’re more than just quality treatment for substance use disorders.
We’re a total health community. At SSTAR, our mission is healing the
community, one person at a time. We will provide a personal level of
healthcare and addiction treatment that addresses the mental,
physical, and spiritual well-being of everyone we touch. SSTAR
is a Federally Qualified Health Center (FQHC) which affords our
employees eligibility to apply for one of our three Loan Repayment
Programs, including the HRSA LRP.
The Systems Engineer Level 1 is responsible for
designing, implementing, and maintaining the organization's network
and systems infrastructure. This role will ensure that the IT Systems
operate efficiently, securely, and reliably to meet the needs of the
business. Collaboration with other IT professionals, such as system
administrators, security analysts, and fellow team members, will be
essential to deliver effective network solutions.
Benefits
- 403B
- Dental insurance
- Disability insurance through Massachusetts PFML
- Employee discounts, cell phone, eyewear etc.
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Flexible Spending Account
- Opportunities to earn CEU's
- Voluntary Benefits including but not limited to, Disability, Life,
Critical Illness, Accident and Disability Insurances
Duties & Responsibilities
- The Systems Engineer Level 1 is an expert with Office 365
Administration and user support
- Expert in deployment of Critical Patch Management Strategies
- Focus on Cyber Security with regards to Design, SD-WAN, and
Redundancy design for Disaster
- Troubleshoots network architecture to meet the organization's
requirements for performance, scalability, and security
- The Systems Engineer Level 1 plans and implements network upgrades
and expansions to accommodate growth and technological advancements
- Conducts capacity planning and traffic analysis to optimize
network performance
- Monitors network performance, availability, and security using
network monitoring tools and techniques
- Identifies and resolves network issues and outages in a timely
manner to minimize downtime and disruption
- The Systems Engineer Level 1 performs root cause analysis for
network incidents and implementing preventive measures to avoid recurrence
- Experience with VMware and SAN Infrastructure along with system DR Strategies
- Excellent User support skills when working calls and help desk tickets.
- Other duties as assigned.