The Office Manager will provide overall administrative support to the
CP program and t is responsible for maintaining efficient and accurate
office procedures, providing clerical support to program staff,
keeping meeting minutes, and maintaining administrative records.
Essential Duties & Responsibilities
- Perform word processing/typing for program staff to include
letters, memos, and meeting minutes.
- Responsible for answering incoming internal and external phones
calls and directing calls to the appropriate staff.
- Perform data processing tasks for program record keeping.
- Assist with the flow of Enrollee assignments as directed.
- Answer and direct phone calls in a professional helpful manner
- Purchase and Maintain office supplies for program.
- Coordinate appointments, staff meetings; and coordinate
professional meetings as needed. Serves as point of contact for
meeting communications and for assuring the appropriate people participate.
- Work in partnership with the program directors/managers and other
staff on coordination of logistics for events.
- Demonstrate a proactive commitment to maintaining effective
communication with staff, Enrollees, Care Team members and other
collaterals, and other internal and external stakeholders and
customers. Promote strong working relationships and excellent
customer service.
- Complete required trainings and other professional development activities
- Prepare reports, collect, and analyze information; prepare presentations.
- Attend and actively participate in supervision and staff meetings.
- Attend professional development activities and all training as
assigned; maintain necessary certifications.
- Strictly adhere to all HIPPA & 42 CFR regulations and always
maintain confidentiality, including inquiries for Enrollees information.
- Ensure that individuals are treated with dignity and respect in
accordance with SSTAR’s Human Rights Policy.
- Manage petty cash with the oversight of the Program Director and
collaboration with Finance as required.
- Maintain office conditions and report needed repairs/cleaning when needed.
- Keep up to date records regarding incentive programs and review
with the Program Director Monthly.
- Perform all duties in accordance with the agency’s policies and procedures.
- Serve on agency committees as required.
- Maintain staff reimbursement requests (mileage, CEU’s, etc.).
- Take minutes as requested.
- Other duties as assigned.