Access Center Expediter

  • Job Tracking ID: 512937-663726
  • Job Location: Fall River, MA
  • Job Level: Entry Level (less than 2 years)
  • Level of Education: Any
  • Job Type: Full-Time/Regular
  • Date Updated: January 03, 2019
  • Years of Experience: Any
  • Starting Date: ASAP

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Job Description:

SSTAR is seeking an enthusiastic person to assist individuals coming into our Open Access Opioid Urgent Care Center looking for care.  While people are waiting to be triaged and assessed, the Expediter will assist with filling out paperwork, educate about the process, answer family questions and support them with information about wait times.

  • Welcomes patients as they enter the waiting room.
  • Maintain a welcoming environment in the waiting room.
  • Assists individuals with initial paperwork.
  • Answers questions from patients and/or family members.
  • Links patients and family members to appropriate clinical staff and services.
  • Other duties as required.


Experience and Skills:

  • Pleasant manner.
  • Knowledge of SSTAR programs and services
  • Strong customer service skills
  • Adapts well to change
  • Team player
  • Demonstrated commitment to helping clients and their families.
  • Works well independently and takes initiative

Job Benefits:

Medical, Dental, Vision, Company paid Short Term Disability Plan and Life Insurance plan, Retirement Plan, Med Flex, Dependent Care Flex, Pet Insurance and a generous time off accrual program.