Patient Access Coordinator

  • Job Tracking ID: 512937-739567
  • Job Location: Fall River, MA
  • Job Level: Entry Level (less than 2 years)
  • Level of Education: Any
  • Job Type: Full-Time/Regular
  • Date Updated: August 18, 2020
  • Years of Experience: Any
  • Starting Date: ASAP

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Job Description:

SSTAR currently has 2 openings for the Patient Access Coordinator.  Full time Monday through Friday 5:30am to 1:30pm and Part Time weekends/holidays 5:30am to 11am.

  1. Greets all patients arriving for services at the SSTAR’s South End Services, Health Care Center and Lifeline’s Outpatient Methadone program.
  2. Conduct Temperature and Risk screening questions to anyone presenting for care.
  3. Direct patients to check in and determine if they are to return to their car, stay in the waiting room or go directly to assigned treatment for the day.
  4. Assist those who do not pass the screening to contact medical staff for further information.
  5. Endeavor to keep patients presenting for acute illness separate from those presenting for health maintenance or follow-up, particularly children that are there for well childcare.
  6. Awareness of the current agency COVID safety policies to share with patients as needed.
  7. Assist with other tasks as needed.

Experience and Skills:

  1. Minimum High School graduate.
  2. Comfortable interacting with patients in a supportive manner
  3. Able to interact with people from diverse backgrounds, cultures, lifestyles in a nonjudgmental manner.
  4. Direct Care positions in addiction programs require two years of continuous sobriety for individuals in recovery.
  5. Bilingual staff are encouraged to apply.

Job Benefits:

Full Time:  Medical, Dental, Vision, Company paid Life insurance and Short Term Disability Insurance, Generous Time Off accrual system, 403B Retirement Plan, Pet Insurance and AFLAC.